How Powerful is Your Brand?
Our Nonprofit Brand Score benchmarks confidence in your brand's effectiveness and offers insights for maximizing its potential.
By Deroy Peraza, Partner at Hyperakt
How confident are you in your nonprofit’s brand, really? Does it unify your team? Does it distinguish you from other organizations in your space? Does it amplify your impact in the world? If you were to give it a grade or a score, where would you even begin to evaluate its strengths and weaknesses?
Illustration by Merit Myers
Measuring a brand’s effectiveness is a really fuzzy thing. We can track website engagement through analytics and look at attendance figures and donations to gauge whether your latest fundraising event was successful. But a brand is difficult to quantify.
After years of working with leading nonprofit organizations, we’ve introduced a tool to do just that. Our Nonprofit Brand Score simply and quickly measures your confidence in your brand’s effectiveness. It helps nonprofit marketers and their colleagues clearly visualize how the brand measures across four performance dimensions so you can understand specifically what is and isn’t working.
The murky waters of brand performance
Brand effectiveness historically has been tough to get our heads around in part because many people in the nonprofit space don’t understand what a brand really is. Which means that organizations often don’t recognize the hidden costs associated with an underperforming brand.
Your brand is more than a logo; it’s a tool you can use to increase your impact, raise funds, win over hearts and minds, coalesce your team and their work into a more cohesive whole, and advance your mission.
It’s also hard to measure because we don’t have a common language to talk about brand. Conversations quickly become subjective — “I hate purple,” “make the logo bigger” — and often dominated by a single person’s point of view.
A new way to measure your brand
Hyperakt’s Nonprofit Brand Score is our response to this challenge so you can start making a business case for a rebrand. We invite you to give it a try on your own right now and experience it for yourself — it’s just 16 questions and will take 5–7 minutes to complete. We’ll share your results right away.
As you’ll see, the test is designed to gather concrete feedback on how your brand is performing in the real world across four key attributes:
Clarity
Is your brand clearly and consistently expressed?
Resonance
Do you understand and believe in your brand?
Distinction
Does your brand stand apart from competitors?
Influence
Do your peers and partners look up to your brand?
How do your people feel about your brand?
Now that you’ve experienced it for yourself, imagine if we could give this to everyone on your team and you could get a comprehensive score with a layer of qualitative analysis that interprets how confident your team feels about your brand.
Imagine how easily you could demonstrate the need for a rebrand to your leadership team and board when you can clearly present hard evidence. You could educate your team about the broader definition of branding, and why a strong brand is important and worth the investment. You could build a business case and secure funding for a rebrand.
Brand Discovery
Our Brand Discovery process, which we offer as part of all rebranding projects, does just this. We’ll administer the Nonprofit Brand Score throughout your staff and key stakeholders like frequent donors and partners. This gives everyone a voice on how well your brand is performing today, and will yield a quantitative benchmark of your brand’s performance.
We then complement the test with a qualitative survey, a verbal and visual brand assessment, and a competitor assessment done by our branding experts. This allows us to have a comprehensive view of your brand - from the inside and the outside. You’ll get a brand assessment at the end that will give a comprehensive look at your brand’s Clarity, Resonance, Distinction and Influence.
Diagnosing the problems you’re trying to solve for your brand is a critical step before identifying opportunities for solutions. For nonprofit marketing leaders, the Brand Discovery process brings clear insight to replace that vague sense that something isn’t working with the brand. It invites input from across the organization, giving everyone a shared vocabulary to think and talk about the brand in concrete ways. The Nonprofit Brand Score is both an education tool about what the brand should do and a validation tool to help you align your team around the organization’s need for a stronger brand. It yields actionable, objective, practical, relevant feedback that addresses the function of a brand in common, lay terms.
Get your free Nonprofit Brand Score right now to gauge your own personal assessment of your brand’s performance. If you’d like to explore conducting the test with your full team to get a clearer sense of your brand’s health, let’s talk further about our Brand Discovery process.
